Frequently Asked Questions
It's Simple! Email me your idea or a photo of someone you want a portrait of (this includes pets too!), and what size you have in mind. I'll get back with you and we can discuss the timeline and get details for your custom piece of art. Prices vary by size. Please contact me with any, and I mean any questions you might have. I look forward to hearing from you!
For Print Orders:
What is your shipping Policy?
Prints will be shipped directly from the printer, Graphik Dimensions. Shipping dates range from 7-10 business days, depending on distance, and shipping style that has been chosen. Customers will receive a tracking number via email as soon as their order has shipped.
What is the shipping time?
Fine art paper prints without mounting typically have a production time of 1 to 3 business days. Additional time will be required for other items such as prints with mounting, canvas prints, and framed prints.
Please take note that due to Covid work restrictions, processing times could be longer than they normally would be. We are all in this together.
What is your Policy on Returns/Exchanges/Refunds?
Graphik Dimensions will accept most returns when an art print has been damaged due to for example ripped a ripped package. Please provide photos to let me know how the package arrived and what the damage to the print is. I will make sure the problem is solved.
Sales are final on the Original Artwork pieces unless they were damaged in shipping.